The error is a common issue encountered in Cisco Catalyst Center (formerly DNA Center) during Software Image Management (SWIM) operations. This error typically indicates a failure in downloading the associated ISSU Compatibility Matrix (comp_matrix.xml) even if the base image file downloads successfully . Root Causes of NCSW10301
If the automated download fails, the most reliable fix is to manually upload the image:
In Catalyst Center, navigate to Design > Image Repository and use the Import function to upload the file from your local machine. The error is a common issue encountered in
Check if there is a pending update for the Cisco Trustpool and apply it to restore secure communications. 4. Verify Proxy and Connectivity
Are you currently running a or three-node cluster, and what is your specific software version ? DNA CENTER IMAGE REPOSITORY ERROR NCSW10301 Check if there is a pending update for
Once imported, check System > Settings > Integrity Verification to ensure the image is verified against Known Good Values (KGV) . 2. Refresh Cisco.com Credentials
Use the CLI to test connectivity to cloudsso.cisco.com and software.cisco.com . DNA CENTER IMAGE REPOSITORY ERROR NCSW10301 Once imported,
Cisco has identified that certain external providers used for metadata APIs occasionally experience sporadic outages, causing this specific "invalid metadata" response.