Letsdoeit Better 〈Must Read〉

Whether it’s a peer review or a customer survey, seek out "productive friction."

Move from "I hope this works" to "I’m going to see how this works and then fix it." 4. The Social Impact of "Doing it Better" letsdoeit better

Are you doing repetitive tasks manually? Let the machines do it, so you can do the creative work better. Whether it’s a peer review or a customer