Use the link above to download the .exe (Autoloader) file to your PC.
(Note: Official BlackBerry servers were decommissioned in 2022. You must rely on trusted community mirrors like those found on CrackBerry or Archive.org.) How to Flash Your BlackBerry Q10 (Step-by-Step) blackberry q10 flash file link
Do not unplug the phone. Once the process reaches 100%, the command prompt window will close, and your BlackBerry Q10 will reboot. Use the link above to download the